Privacy Policy

Effective Date: October 1, 2024

Smartago LLC is the developer and owner of the ZUKKA platform, a secure messaging solution designed to provide users with a safe and private communication experience. Throughout this policy, references to “ZUKKA” also refer to Smartago LLC, unless otherwise stated.

We are committed to protecting your privacy and believe it is a universal human right. Our philosophy, which we call “Privacy for All,” guides every decision we make. At ZUKKA, your communications remain strictly private, and we stand firm in our dedication to offering the world’s most secure messaging platform.

This commitment goes beyond mere compliance with data protection regulations. It is a moral imperative that influences every design choice, technology implementation, and operational practice at ZUKKA. Privacy for All ensures that the communications of everyday individuals, military personnel, human rights activists, journalists, and business professionals remain private and protected—no matter where they are in the world.

This Privacy Policy explains in detail how we collect, use, and protect your personal data when you use ZUKKA. It also outlines your rights as a user and the measures we take to uphold your privacy. We encourage you to read it carefully to understand how we ensure the security of your communications and the protection of your data.

Our firm belief in privacy guides all our decisions, even when they may be challenging or controversial. In a world where arguments for reducing privacy are increasingly common—whether to combat crime, prevent terrorism, or improve convenience—we resolutely disagree. We believe that privacy is non-negotiable and should not be sacrificed under any circumstances.

Unlike many other communication platforms that collect, store, or share user data with governments or third parties, ZUKKA takes a different approach:
• We will never share your communications with any entity, government, or organization.
• We cannot access your data. Our privacy-first architecture ensures end-to-end encryption of all communications. This means that not even ZUKKA can view or decrypt your messages.
• We do not store your conversations. Messages are transmitted securely and are never retained on our servers.

In today’s climate, where the right to privacy is increasingly under threat, ZUKKA stands firm as a leader in secure communication technologies. We take pride in our role as a guardian of your privacy, offering tools that empower users to take control of their data and communications in a digital age fraught with challenges.

Transparency is central to our mission. We operate with openness and accountability, ensuring users fully understand how we handle data, our commitments, and our limitations. To learn more about our privacy principles and how we handle legal and law enforcement requests, please review our Legal Process Guidelines linked below.